Privacy Policy

Your privacy is important to us. Learn how we protect and handle your information.

Last Updated: December 2024

At CraftBond, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

Information You Provide

When you contact us through our contact form, we may collect personal information such as your name, email address, and any message content you choose to share. This information is used solely to respond to your inquiries and provide you with the services you request.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we may collect information about the individual web pages that you view and how you interact with the site.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To respond to your inquiries and provide customer support
  • To improve and optimize our website and user experience
  • To analyze usage patterns and understand how visitors interact with our content
  • To send you updates and communications related to our services (only if you have opted in)
  • To detect, prevent, and address technical issues and security threats

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as website hosting, analytics, and email delivery services. These providers are contractually obligated to protect your information.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use cookies for purposes such as analyzing website traffic, understanding user preferences, and improving our services. Third-party services we use, such as analytics providers, may also use cookies to collect information about your online activities across different websites.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to object to or restrict processing of your information
  • The right to data portability
  • The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided in our Contact page.

Children's Privacy

Our website is designed for families and may be used by children under the supervision of parents or guardians. We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our Contact page.